FAQ about wigs and hairpieces

If you wear wigs every day, you should have at least three wigs.
Use two wigs alternately and a third one as a reserve.

Newer synthetic wigs are usually superior in quality to human hair wigs. Synthetic hair wigs are easier to care for and weigh less, which makes them more comfortable to wear.

In principle, yes. However, the wig must hold well on your head, and possibly be additionally fixed.
However, it is recommended to wash the wig after each contact with salt or chlorinated water.

Wigs with straight hair can be brushed carefully. You should always use a brush without sharp bristles.
Wigs with wavy hair should not be brushed, but only shaken out.

We do not send out any catalogues or documents on our range of wigs, these web pages are for your orientation.
However, the web pages are coded in such a way that a printout in A4 format in portrait or landscape will produce a good print result.

Human hair wigs can be dyed, but synthetic wigs never can.
It can be difficult to change the colour of human hair wigs because all hair is pre-treated. Therefore, colour changes should be avoided.

We would like to show you the exact colour of all wigs. Unfortunately, this is hardly possible. The hair shine, the colour nuances and the play of colours in the light cannot be convincingly represented.
The numbers indicate the basic colours. If several numbers are combined, the colours are mixed. The type of mixture is indicated with letters.
Examples:
S, P, L, N, G: colour rings
G, GD, T, M: natural mellow base / lighter tips
GT, GM, GL: strands light / dark
S, N: chargéed top of the head with the next lighter shade
R, L, LR, GMG, GMJ, TR, C: shades iridescent / composition colours

In principle, yes, but we recommend not doing this if possible, because the wigs are tailored to a specific hairstyle.
Forehead fringes, however, are always produced a little longer and usually need to be cut a little.

We deliver to all European countries.
Please note that your country's customs will charge VAT.

Wigs that are in stock with us can be delivered immediately.
Wigs that are in stock with our suppliers, the delivery time takes about 5 - 10 working days.
Wigs that are not in stock with our suppliers, the delivery time can be up to eight weeks.
Postal delivery in Switzerland takes about 3 working days, to neighbouring countries about 5 - 10 working days.

Discounts are not possible on all prices shown. For more than one model in the same colour, please contact us.

Wigs can easily be disposed of with household waste.

No debe utilizar un secador de pelo para secar y peinar la peluca.
Si utilizas un secador de pelo, ponlo a baja temperatura.
Los modelos con fibras de alta tecnología pueden secarse con secador.
¡Nunca use una cabeza de poliestireno para esto!

It is like a silk blouse, with good care it will last for years!
If the necessary attention is paid to the care of the wig, it will certainly last for two years, after which signs of wear will appear. Older wigs, however, will still serve for a long time as a second wig or reserve.
Short-haired wigs can be worn longer than long-haired wigs. Long-haired wigs are clearly subject to greater wear and tear. Just as your own long hairstyle requires more maintenance than a short hairstyle.
If you are dependent on a wig, we recommend using at least two wigs alternately. This way, one wig can be washed and dried while you wear the other. This increases the life span of the wigs massively. In addition, it gives you personal security when you have a second wig to fall back on.

No, wigs and hairpieces cannot be exchanged.
If you are still unsure before making your purchase decision, we will gladly reserve the model for you for one week.

Fancy wigs are always good quality wigs, but because of their conspicuousness they are clearly recognised as wigs.

Yes, to the flawless delivery of the products. But not to natural wear and tear or improper use.

Technically almost the same as hair extensions, but with the aim of obtaining more hair volume.

Normal hairspray can bond with the synthetic hair in such a way that it can no longer be removed. Only use hairspray specially made for wigs.

The head circumference corresponds to the hat size and is measured in centimetres.

The high-tech fibre is a very natural looking hair. It is heat resistant and also allows blow-drying and individual styling.

We always deliver only after receipt of payment in full.
We are happy to accept all major debit and credit cards.

The Lace Front is a film attachment, a very light gauze at the base of the wigs' foreheads. This allows wigs to be worn without a brow.

We don't make made-to-measure wigs.
It's like dresses, ready-to-wear to made-to-measure.

In principle, yes. However, there is a risk of slipping. In addition, tangles form, especially with longer hair.

We only deliver after full payment has been received.
However, we accept various debit and credit cards.

We do not send out any brochures or documents on our range of wigs, these web pages are for your orientation.
However, the web pages are coded in such a way that a printout in A4 portrait format will produce a good print result.

A light rain never harms a wig.
If you have been caught in heavy rain, it is best to let the wig dry itself on a wig stand. Do not use a hair dryer!

Human hair wigs require more care and are heavier in weight than synthetic hair wigs.

No, we do not lend out wigs as a matter of principle.

As a matter of principle, we do not take back wigs and hairpieces, even if they have never been worn.
We only buy wigs from our suppliers.

The hair changes colour along its length.
The hairline has a different colour than the rest of the hair.

You should avoid this, it damages every wig.
However, if you wear wigs regularly, you surely own several wigs, use a slightly older wig for this purpose.

This is another term for wigs / toupees.

As the parcels are sent registered, a sender must be indicated.
However, the parcels are in neutral packaging.

A well-fitting wig does not slip!

Most women's wigs are made in one size, which roughly corresponds to a head circumference of 55 cm. Men's wigs are about 57 cm.
Individual models are available in larger or smaller sizes.
For wigs in small head sizes, the name often includes "small" or "small".
For wigs in large head sizes, the name often includes "large" or "big".
All wigs can be easily adjusted in size at the nape of the neck.

Short-haired wigs can be worn for sports without any problems, but long-haired wigs are less suitable.

Wigs should be stored at normal room temperature and humidity in the dark. It is best to use a wig stand so that air can circulate.

Wigs can be stored at room temperature and normal humidity for almost any length of time.

We recommend changing as little as possible on a wig. All models are designed by stylists, so the look is optimised with the style.

To a limited extent, yes, but each model should be altered as little as possible.
Models with high-tech fibres can be blow-dried.

Hardly at all, but after a long time the hair becomes a little lighter.

In principle, yes. However, the wig should then be attached to the head.
However, chlorine and salt water damage the wig. Therefore, the wig must always be washed out well after swimming.
It is recommended to use an older wig for swimming.

Human hair wigs should be transported on a wig head.
Synthetic wigs can be transported in a hair net and wrapped in tissue paper for a few hours in a suitcase and then stored on a wig stand.
In the case of extremely long wigs, it is advantageous to tie the hair into a plait.

We never deliver consignments on approval or selection.

The lighter a wig is, the less warm it gives.
High-quality wigs are very light and do not give more warmth than your own hair.

A wig gets as dusty as your own hair, only the greasing of the wig is reduced compared to your own hair.
Consequently, wash your wig as needed.

A well-fitting wig will hold even in strong winds. If you feel insecure, you can tighten the adjustment straps a little tighter.