FAQ about wigs and hairpieces
The questions often asked by our customers are answered here.
FAQ: Frequently Asked Questions
What amount of wigs do I need for daily use?
Use two wigs alternately and a third one as a reserve.
Are artificial hairwigs inferior in quality to human hair wigs?
Can I go bathing in a wig?
However, it is recommended to wash the wig after each contact with salt or chlorinated water.
Can I style a wig with a brush?
Wigs with wavy hair should not be brushed, but only shaken out.
Can you send me a catalogue?
However, the web pages are coded in such a way that a printout in A4 format in portrait or landscape will produce a good print result.
Can I colour my wig?
It can be difficult to change the colour of human hair wigs because all hair is pre-treated. Therefore, colour changes should be avoided.
What are the colour specifications?
The numbers indicate the basic colours. If several numbers are combined, the colours are mixed. The type of mixture is indicated with letters.
Examples:
S, P, L, N, G: colour rings
G, GD, T, M: natural mellow base / lighter tips
GT, GM, GL: strands light / dark
S, N: chargéed top of the head with the next lighter shade
R, L, LR, GMG, GMJ, TR, C: shades iridescent / composition colours
Can I cut my wig?
Forehead fringes, however, are always produced a little longer and usually need to be cut a little.
Do we receive their delivery abroad as well?
Please note that your country's customs will charge VAT.
How long is the delivery time for orders?
Wigs that are in stock with our suppliers, the delivery time takes about 5 - 10 working days.
Wigs that are not in stock with our suppliers, the delivery time can be up to eight weeks.
Postal delivery in Switzerland takes about 3 working days, to neighbouring countries about 5 - 10 working days.
Is a discount possible?
Can I dry wigs?
Si utilizas un secador de pelo, ponlo a baja temperatura.
Los modelos con fibras de alta tecnología pueden secarse con secador.
¡Nunca use una cabeza de poliestireno para esto!
How long is the durability of a wig?
If the necessary attention is paid to the care of the wig, it will certainly last for two years, after which signs of wear will appear. Older wigs, however, will still serve for a long time as a second wig or reserve.
Short-haired wigs can be worn longer than long-haired wigs. Long-haired wigs are clearly subject to greater wear and tear. Just as your own long hairstyle requires more maintenance than a short hairstyle.
If you are dependent on a wig, we recommend using at least two wigs alternately. This way, one wig can be washed and dried while you wear the other. This increases the life span of the wigs massively. In addition, it gives you personal security when you have a second wig to fall back on.
Can I exchange my wig?
If you are still unsure before making your purchase decision, we will gladly reserve the model for you for one week.
What are fancy wigs?
What is hair thickening?
Can I use hairspray?
How do I determine my head circumference?
What is a high-tech fibre?
Can I also pay in instalments?
We are happy to accept all major debit and credit cards.
What does Lace Front mean?
Do you make mass wigs?
It's like dresses, ready-to-wear to made-to-measure.
Can I also wear a wig at night?
Do you deliver against partial payment?
However, we accept various debit and credit cards.
Are prospectuses available?
However, the web pages are coded in such a way that a printout in A4 portrait format will produce a good print result.
Can rain harm the wig?
If you have been caught in heavy rain, it is best to let the wig dry itself on a wig stand. Do not use a hair dryer!
Are real hair wigs better?
Is it possible to get a wig in rental?
Is a return of wigs possible?
We only buy wigs from our suppliers.
What does Root Color mean in the colour specification?
The hairline has a different colour than the rest of the hair.
Can wigs be worn in the sauna?
However, if you wear wigs regularly, you surely own several wigs, use a slightly older wig for this purpose.
What is meant by second hair?
If the packages provided with a sender?
However, the parcels are in neutral packaging.
Can my wig shift?
Are there different wig sizes?
Individual models are available in larger or smaller sizes.
For wigs in small head sizes, the name often includes "small" or "small".
For wigs in large head sizes, the name often includes "large" or "big".
All wigs can be easily adjusted in size at the nape of the neck.
Can a wig be worn to sport?
What is the optimal storage of a wig?
Can wigs be stored well?
Can I change the style of my wig?
Can I style wigs?
Models with high-tech fibres can be blow-dried.
Does the sun damage the wig?
Can I swim with a wig?
However, chlorine and salt water damage the wig. Therefore, the wig must always be washed out well after swimming.
It is recommended to use an older wig for swimming.
What is the best way to take my wig on a travel?
Synthetic wigs can be transported in a hair net and wrapped in tissue paper for a few hours in a suitcase and then stored on a wig stand.
In the case of extremely long wigs, it is advantageous to tie the hair into a plait.
Can I receive a viewing item?
Do I have warm under a wig?
High-quality wigs are very light and do not give more warmth than your own hair.
How often do I have to wash a wig?
Consequently, wash your wig as needed.
Does a wig hold up in strong wind?